PROTECCIÓN AL JUGADOR

SELF-EXCLUSION

Aciertala.com acknowledges that, although the majority of players gamble for entertainment, gambling can be harmful to a small number of individuals. We are committed to creating a responsible gambling environment. If you are concerned about your gambling behavior, consider the option of self-exclusion.

Aciertala.com is committed to providing its players with a pleasant and safe gaming experience. If you choose to self-exclude, your account on the Aciertala.com platform will be immediately excluded for the chosen period. This means you will not be able to log in, deposit, or play with Aciertala.com while you are self-excluded. Please note that you will not be able to reopen your account until the chosen self-exclusion period has expired.

We will also take all necessary steps to ensure that you do not receive any promotional material during this time. However, if you have access to social media, we recommend taking steps to ensure you do not receive our news or updates. You have the option to self-exclude for a period ranging from 24 hours to 180 days.

We also recommend that you self-exclude with any other operator with whom you are registered. To request self-exclusion, please contact our customer support team via email or chat.

Maintaining Control

We recognize that, while the majority of players gamble for entertainment, there is a small number who may lose control of their gambling. Aciertala.com fully supports responsible gambling and, to ensure you continue to enjoy safe and manageable gaming, we ask that you consider the following:

• Gambling should be viewed as entertainment, not as a means to make money.
• Control the time and money you spend while gambling.
• Use limits to maintain control.

The following list includes some measures and tools to help you control the time and money you spend on Aciertala.com:

• Bet limit to control the amount of money you use.
• Deposit limit to limit the amount you can deposit into your Aciertala.com account.
• Loss limit to help you avoid exceeding your budget.
• Maximum bet limit to protect yourself from accidentally placing a higher bet than intended.
• Time limit to control the time spent per gaming session.
• Be aware of your personal situation to stay informed about your net winnings in the current session.
• Account blocking is a tool you can use if you need a brief break from your gaming.

Blocking Access to Online Gambling Websites

If you wish to block access to online gambling sites from your computer, we recommend using GamBlock software. Please read more at www.gamblock.com. You can also block access to gambling sites using Betblocker.org.