PLAYER PROTECTION

PRIVACY POLICY

OBJECTIVE OF THIS PRIVACY POLICY

This Privacy Policy outlines how the company can collect and use personal information about you.

The company kindly requests that you read this Privacy Policy carefully as it contains important information about what to expect regarding the collection and use of your personal information. Unless the context requires otherwise, terms not defined in this Privacy Policy will have the definitions as provided in the General Terms, which, to avoid doubt, also apply, and you will need to read and understand the General Terms in addition to this Privacy Policy.

WHAT TYPE OF INFORMATION WE COLLECT AND USE FROM YOUR INFORMATION

Your personal data (meaning any information about you from which you can be personally identified, such as your name, address, phone number, or email address, referred to in this Privacy Policy as "Your Information") will be processed by us (including any of our agents and/or employees) and (where applicable) any other company in our group of companies and/or our partners and subcontractors, in accordance with this Privacy Policy.

By registering as a user of our Services (or partially completing the registration form), using the Services, otherwise using the website, or sending us an inquiry through the website or by phone, you acknowledge that you have read and agreed to the terms of this Privacy Policy. You consent to the use of Your Information by us and (where applicable) any other company in our group of companies and/or our partners and subcontractors, in accordance with this Privacy Policy.

If you do not wish to provide Your Information on the basis set out in this Privacy Policy, you should not enter the relevant information in the spaces provided on any relevant part of our website or provide Your Information to us over the phone or otherwise. However, if you do not provide such information, you may not be allowed to make full use of the relevant part of the Services.

If at any time you wish us to stop processing your information for any of the purposes set out in this Privacy Policy, please contact us, and we will take the necessary steps to do so. Please note that this may mean your account will have to be closed.

Please note that, while the Services may contain links to websites and applications operated by third parties other than us, we are not responsible for the privacy practices or content of such websites or applications.

When you choose to open our site or related software application, notification software may also be downloaded to your access device. This allows us to send you notifications about our services directly to your access device, for example, to inform you about new features, updates, service communications, offers, and promotions. By allowing the opening of our website or services, you agree to receive notifications. If you prefer not to receive these notifications, you will need to manually configure notifications on your Access Device (such as browser settings or mobile notifications).

HOW WE USE YOUR INFORMATION

We collect your information for the following purposes:

• Enabling us to set up your account so you can use all the features of the services, such as crediting your account with funds, placing bets, and playing.
• Allowing us to receive questions and comments from you through our online Help Center, and so we can respond to them.
• Complying with relevant regulations regarding your registration, such as completing age verification checks.

In addition to the general purposes identified in the previous paragraph, we will use Your Information, including sharing Your Information with our third parties processing data (including, where applicable, Your Information) on our behalf, for:

• Setting up, operating, and administering your account.
• Providing any of the services requested by us and for any purpose related to such provision.
• Verifying the accuracy of your information, including disclosing such information to third parties (including financial institutions, age verification, and credit reporting agencies) in connection with such purposes (a record of the search will be retained, and the third party may use the information to assist other companies with verification purposes).
• Analyzing and recording your use of the services and web pages to improve our products and how we provide services.
• Preparing and displaying personalized marketing material and content.
• Periodically sending written communications to you to announce significant service changes, technical issue updates, and changes in the General Terms (including this Privacy Policy).
• Complying with our regulatory duties, obligations, and responsibilities.
• Investigating suspected illegal activities, fraudulent operations, or other improper conduct related to the services.
• Reporting a crime or suspected crime, including money laundering or any other fraud.
• Any other purpose necessary for the fulfillment of our contractual obligations with you.

We may store and process your information on our own information technology systems or on systems owned by third parties that may store and process your information on our behalf.

We (and any other company in our group of companies) will not send you unsolicited information related to commercial offers or third-party advertisements.

We (and any other company in our group of companies) may use your last name and/or name and region for advertising or promotional purposes.

For the purposes of preventing or detecting crimes, as well as responsible gambling, we may supplement the information you provide to us with information we receive from third parties or collect from third-party sources, including (but not limited to) information published on the internet about you, such as on social networks and social media sites.

UPDATING YOUR INFORMATION

You can update or delete your information at any time by contacting Customer Service. However, we may require a copy of a validation document before proceeding with your request.

We may reject requests for disclosure or deletion of your information that are unreasonable or extremely unreasonable (for example, requests that require a disproportionate human or technical effort or requests that require significant changes in our processes and technology and affect our ability to provide the services).

INFORMATION SECURITY

We strive to protect your information and our services from unauthorized access or alteration of your information. This includes the use of various security measures to protect Your Information held by us or on our behalf and the ongoing review of our information processing, storage, and processing practices.

Subject to the uses described in this Privacy Policy, we will do our best to treat all your information with strict confidentiality and take all reasonable steps to keep your personal information secure once transferred to our systems. However, the internet is not a secure medium, and we cannot guarantee the security of data you disclose online. You accept the inherent security risks of providing information and conducting online negotiations over the internet and will not hold us responsible for any breach of security, unless it is due to our negligence or willful breach.

IP ADDRESS

Your browser also generates other information, including the language in which the website is displayed and your Internet Protocol (IP) address. An IP address is a set of numbers assigned to your computer during a browsing session each time you log on to the internet through your internet service provider or your network (if you access the internet from, for example, a work computer). Your IP address is automatically recorded by our servers and used to collect traffic data about visitors to our website. We also use your IP address to help diagnose problems with our server and to manage our website. We do not use your IP address to personally identify you.